AI Customer Support

Your own AI agent.
Your brand.
No Lyro.

A custom AI chat assistant trained on your business — your services, prices, team, and policies. Answers customer questions 24/7, under your brand, embedded directly on your website. No third-party branding. No Tidio. No Lyro.

💡Setup from £400 one-off · £50/month ongoing · Live in 48 hours

C

Cuts & Colour Studio

Online · Replies instantly

Hi! I can help with questions about our services, prices, and booking. What would you like to know? 😊
Do you need a patch test before balayage?
Yes — we require a patch test at least 48 hours before any colour service. You can pop in anytime during opening hours, it takes about 5 minutes and there's no charge. 🎨
What's your cancellation policy?
We ask for at least 24 hours notice. Cancellations within 24 hours may result in loss of deposit. To reschedule, just call or WhatsApp us and we'll sort it.
Ask anything about our salon...
The honest comparison

How we compare to Lyro, Tidio, and the rest.

A direct comparison. No spin.

FeatureWebSP AI AgentLyro (Tidio)IntercomGeneric Chatbot
Your business branding only✓ Fully branded✕ Powered by Tidio✕ Intercom badge✕ Third-party badge
Trained on your exact business✓ Custom per clientPartial (FAQ import)Partial (articles)✕ Generic only
Answers pricing accurately✓ Always accurateOnly if configuredOnly if configured✕ Often wrong
Works on your existing site✓ 2 lines of codeScript tag required✕ Complex setupUsually yes
Monthly cost£50/month£79–£299/month£74–£399/month£0–£60
Setup cost£400 one-offFree setup£0 but complexLow/free
We update when you change prices✓ IncludedYou do it manuallyYou do it manuallyYou do it manually
GDPR — data in UK/EU✓ YesConfigurableUS servers defaultVaries
Direct support if it breaks✓ Call us directlySupport tickets onlySupport tickets onlySupport tickets only
Works with your booking system✓ Built-in integration✕ No✕ No✕ No
Why it matters

What your customers get.
What you get.

A well-trained AI agent doesn't just save you time — it actually improves the customer experience.

🕐

Answers questions at 2am

Most customer questions come outside business hours — pricing, availability, patch test requirements. Your AI agent handles all of it instantly, 24/7, without you lifting a finger.

🎯

Always gives the right answer

Generic chatbots guess. Your AI agent is trained on your exact services, exact prices, exact policies — so it never tells a customer the wrong thing. We update it whenever you change something.

🎨

Looks and feels like your brand

Your business name, your colours, your personality. No 'Powered by Tidio' badge. No third-party logo. Customers interact with your business — not a platform's product.

📞

Fewer repetitive calls

How often do you answer 'Do you need a patch test?' or 'What time do you close?' Your AI agent handles the repeat questions so you can focus on actually running your business.

📅

Guides customers to book

When a customer asks about a service, the agent tells them what they need to know — and directs them straight to your booking page. Questions answered. Booking made.

🔗

Works with your booking system

If you have a WebSP booking system, your AI agent is aware of your services and can answer booking-specific questions. Built to work together, not as separate tools bolted on.

The process

From enquiry to live in 48 hours.

We do the heavy lifting. You just answer a few questions about your business.

01

You fill in a short form

We send you a simple questionnaire — your services, prices, opening hours, team, policies, and FAQs. Takes about 20 minutes. No technical knowledge needed.

02

We train the AI on your business

We write a custom prompt that encodes everything about your business — accurate prices, your specific policies, how you want the agent to sound. Thoroughly tested before delivery.

03

You add 2 lines of code

We provide a tiny snippet to paste into your website. Works on any platform — WordPress, Squarespace, Wix, Next.js, plain HTML. If you're not technical, we add it for you.

04

Live. We maintain it.

Whenever your prices change, you add a new service, or you want to adjust how it responds — we update the prompt. Included in your monthly plan. Usually done same day.

Integration

Works on any website.
Two lines of code.

No plugin to install. No platform dependency. Paste the snippet and it's live.

1

We send you the snippet

Once your agent is trained and tested, we send you a 2-line code snippet configured for your business. Takes 24–48 hours from receiving your questionnaire.

2

Paste before </body>

Add the snippet to any page — or your site-wide footer so it appears everywhere. Works on WordPress, Squarespace, Wix, Webflow, Shopify, Next.js, plain HTML.

3

That's it — live immediately

The chat bubble appears on your website. No API keys to manage. No account to set up. No ongoing technical maintenance on your end. It just works.

4

We handle updates

Changed your prices? Added a new service? Just message us. We update the agent's knowledge and redeploy. Usually done the same day. Included in your monthly plan.

WordPressSquarespaceWixWebflowShopifyNext.jsPlain HTMLAny platform
Add before </body> on any page
<!-- WebSP AI Agent — Cuts & Colour Studio -->
<script>
  window.WebSPChat = {
    apiUrl: "https://cc-api.onrender.com/api/chat",
    businessName: "Cuts & Colour Studio",
    accentColor: "#2d2826",
    greeting: "Hi! Ask me anything about our services.",
    suggestions: [
      "What services do you offer?",
      "How long does balayage take?",
      "Do I need a patch test?"
    ]
  };
</script>
<script src="https://www.websp.co.uk/chat-widget.js"
        defer></script>

What you customise: your business name, your brand colour, and the 3–4 suggested questions. Everything else — the AI knowledge, responses, conversational logic — we manage for you.

Pricing

Simple pricing.
No surprises.

One setup fee, then a small monthly plan. Cheaper than Lyro. Better than Lyro.

Standalone agent

£400

one-off setup + £50/month

Custom AI agent, trained on your business
Fully branded — no third-party logos
Works on any website (2-line embed)
Knowledge updates included in monthly plan
Live within 48 hours
Direct support — call us if anything's wrong
Get started

⭐ Best value — with booking system

£1,799

one-off · both products · + £50/month

Full custom booking system (from £1,500)
AI agent integrated with your booking system
Agent aware of your live services & pricing
Fully branded — one seamless experience
Save £101 vs buying separately
Both live within 3 weeks
Get in touch

Already have a website?

£400

one-off setup · no long-term contract

We add the widget to your existing site
Works on any platform (WordPress, Wix, Shopify…)
We handle all technical integration
No contract — cancel monthly plan anytime
If you cancel, widget is simply removed
Enquire

All prices exclude VAT. Launch pricing — we're onboarding our first AI agent clients now at a reduced rate in exchange for a testimonial and case study (with your permission).

FAQ

Questions about
the AI agent.

Anything not answered here — just ask us directly.

Still have a question?

Ask us directly →

Stop answering the
same questions every day.

Let your AI agent handle the repeat questions — patch tests, pricing, opening hours, cancellation policies — so you can focus on actually running your business. Live in 48 hours.